AI-Assisted Auto Reply

Respond Instantly, Even When You're Offline

Set up auto-replies for incoming chats. Stay responsive on Upwork, build trust with clients, and never miss an opportunity.

AI Auto Replies Overview

What's the problem?

Slow Responses Cost You Jobs

Time-sensitive client inquiries sit unanswered for hours or days — and by then, the client has already hired someone more responsive. Every missed response is lost revenue.

What This Costs Agencies:

  • Missed Opportunities

    Clients message during your sleep or downtime. By the time you reply, they've already hired someone else.

  • Looks Inactive

    No response for hours = you look unavailable or disinterested. Reputation takes a hit.

  • Time Zone Issues

    Global clients in different time zones don't wait. They move on.

The Solution

Auto Replies That Work 24/7

Set up one message that automatically triggers when a new client starts a chat. Add a natural delay so it doesn't feel like a bot — just like you're responding fast.

Key Features

Everything You Need for Winning Proposals

  • Instant Recognition

    Clients see you're active the moment they reach out.

    Upwork chat
  • Always On

    Works 24/7 without interruption, even when you're sleeping, in a meeting, or helping another client.

    Upwork chat
  • Natural Delay

    Set a 5-30 minute delay so it feels like a real person responding, not an AI.

    Auto reply settings

Frequently Asked Questions

The information you need to make the most of our platform.

Start Replying Instantly Today

Join agencies that never miss an incoming chat.

Overview of AI Auto Replies feature